Terms of service

The service

Schedura is a hosted attendance and HR platform: attendance and breaks, timesheets, leave and comp-off, expenses, assets, a staff request desk, availability check-ins, announcements and reporting, with optional integrations into chat tools. We provide it as a subscription. We may change or improve it over time, but we will not materially reduce its core functionality during a paid term without telling you first.

Accounts and access

You are responsible for your workspace: who you invite, what permissions you grant them, and the accuracy of what you configure. Credentials must not be shared, and you must tell us promptly if you believe an account has been compromised. You must have the authority to enter into these terms on behalf of your company, and accounts may not be created by anyone under 16.

Your data stays yours

You own the data you and your people put into Schedura. You grant us only the licence needed to host, process, back up and display it in order to run the service for you, and to provide support when you ask for it. We do not sell it, and we do not use it to train machine-learning models. You can export your data while your subscription is active. Our handling of personal data is described in our privacy policy, which forms part of these terms.

Using it responsibly

You agree not to:

• Use Schedura to break the law, including employment, working-time and privacy law in the places your people work.
• Enable location features without telling the affected employees and obtaining whatever consent or notice local law requires of you as their employer.
• Upload malware, or content you have no right to upload.
• Probe, scan or attack the service, circumvent its permission model, or attempt to reach another customer’s data. (Good-faith security research is welcome — contact us first.)
• Resell or provide the service to anyone outside your own organisation without our written agreement.
• Place more load on the service than a normal deployment of your size, including through automated scraping.

Fees

Subscription fees, the billing period and any per-employee pricing are set out in your order or plan. Invoices are payable within the stated terms. Fees exclude taxes, which you are responsible for unless we are required to collect them. Where pricing is headcount-based, it follows the active employees in your workspace. We may change prices for a renewal term with reasonable notice before it begins.

Suspension and ending the agreement

You may cancel at any time, effective at the end of your current paid term; fees already paid are not refunded except where the law requires it. We may suspend an account for non-payment, for a serious breach of these terms, or where continued operation poses a security or legal risk — and except in an emergency we will warn you first and give you a chance to fix it. Either of us may terminate for a material breach the other has not cured within 30 days of notice.

After termination we keep your data available for export for 30 days, then delete or irreversibly anonymise it as described in the privacy policy. Tell us before the window closes if you need help getting it out.

Availability and support

We aim to keep Schedura available and to give reasonable notice of planned maintenance, but unless your order includes a written service-level agreement, the service is provided without an uptime guarantee. Third-party integrations — chat platforms, email delivery, the AI provider — depend on those providers, and an outage or change on their side is outside our control.

Our intellectual property

Schedura, its software, design and documentation remain ours. These terms grant you a non-exclusive, non-transferable right to use the service during your subscription, and nothing more. If you send us feedback or suggestions, we may use them freely and without obligation.

Disclaimers and liability

Schedura helps you record and calculate, but it is not a substitute for your own professional judgement. We do not give legal, tax, payroll or employment advice, and you remain responsible for whether your policies and the decisions you take using Schedura comply with the law. Except as expressly stated, the service is provided “as is” and we disclaim implied warranties to the extent the law allows.

Neither of us is liable for indirect, incidental or consequential loss, or for lost profits or goodwill. Our total liability arising out of or relating to these terms is capped at the fees you paid in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot lawfully be limited.

Changes to these terms

We may update these terms. For material changes we will give customer administrators reasonable notice before they take effect; continuing to use Schedura after that means you accept the update. If a material change is unacceptable to you, you may terminate before it takes effect.

Governing law and contact

These terms are governed by the laws of [Jurisdiction], and the courts there have exclusive jurisdiction. Questions: legal@schedura.work, or write to [Registered company name], [Registered address].